Turn WhatsApp into your smartest support channel.
Give your customers fast, helpful answers on WhatsApp with AI-powered conversations and a unified workspace for your customer support team.
Helpful automation without losing the human touch.
Combine AI-assisted responses with human control to create a better customer experience on WhatsApp.
AI-assisted replies
Help customers get useful answers quickly with AI-generated responses based on the business's available information.
WhatsApp conversations
Bring customer conversations into a unified workspace so teams can review and respond efficiently.
Human takeover
AI does not have to handle every conversation. Human agents can review conversations and take over when needed.
Conversation context
Keep relevant customer conversation context available so responses can be more useful and consistent.
Faster response times
Give customers an immediate first response while your team handles conversations that require personal attention.
One workspace
Give your support team a focused environment for managing WhatsApp customer conversations.
Simple for your team. Natural for your customers.
The goal is simple: help businesses respond to customers faster while keeping people in control.
Connect WhatsApp
Connect your WhatsApp Business account through the supported WhatsApp onboarding process.
Customers start conversations
Customer messages arrive through WhatsApp and become available in the business's conversation workspace.
AI assists your team
AI can help generate responses while human agents retain control over conversations that need personal attention.
Let AI handle the repetitive conversations.
The chatbot is designed to help businesses answer common customer questions and provide fast initial assistance.
- AI-generated customer responses
- Business-specific conversation context
- Multilingual customer conversations
- Human handoff when needed
Your team stays in control.
Automation should support your team—not replace the human relationship behind your business.
- Review customer conversations
- Respond manually when necessary
- Take over conversations from AI
- Manage conversations from one workspace
Built for everyday customer conversations.
Make every customer conversation faster, clearer, and easier to manage.
Explore WhatsApp AI chatbot solutions from Social Novax and discover how AI-assisted customer communication can fit into your business.
